Confident Communications for the Introvert Presentation Whether it's trying to deliver bad news, communicating with a customer or giving an idea in a meeting, communicating effectively and confidently rate high in the business world. Year after year when the National Association of Colleges and Employers publishes their findings of the most important skills an employer looks … [Read more...] about Confident Communications for the Introvert Presentation
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Stress Releasing Tips in Call Center Employees
Customer service is part of anyone's role most days. You can be an employee, an entrepreneur with employees or a sole practitioner and you will have customer service issues. When such an issue does happen, it's important to recognize that it's already a high stress situation for the customer! Once you keep that in mind, then it's important to take care of your personal stress … [Read more...] about Stress Releasing Tips in Call Center Employees
Are You Aware Of The Hold Labels Like Introvert Have On You?
When my husband and I were building our current house in 2001, we felt quite blessed to have a wonderfully experienced older man. He likes things just a certain way, his way. There are four rooms to tile. Three of the four have a name for the tile pattern in which they are laid. But the fourth room, a shared bathroom, does not. When I get the telephone call from Mr. T, it was … [Read more...] about Are You Aware Of The Hold Labels Like Introvert Have On You?
To work from home, to not work from home, that is the question.
When Virgin entrepreneur Richard Branson blogs about Yahoo's CEO, Marissa Mayer's decision to ban work from home and calls it a "backwards step in an age when remote working is easier and more effective than ever," it bears attention. There is no doubt, not everyone is mentally and emotionally equipped to work at home – productively. When I ventured out on my own in 1990 it … [Read more...] about To work from home, to not work from home, that is the question.
Are interruptions detrimental to our creativity? The true costs of helping our colleagues.
The trouble with open plan office spaces is that we are faced with disruptions to our working day. When we have a large workload and we need to focus on a task, being interrupted by colleagues asking for help or vying for attention is a familiar frustration for office workers. Communications in open plan offices are free and easy but these types of work places are also a … [Read more...] about Are interruptions detrimental to our creativity? The true costs of helping our colleagues.
Love Letter Writing Tips for the Introvert
Love Letter Writing Tips for the Introverts reads like a love letter. What warmed my heart the most is knowing, these ideas can be used in both business and personal relationships. Thank you Kimberly. If you are an introvert, then you are already focused on the workings of your mind. This is not the same thing as being shy or nervous. It does mean that you already … [Read more...] about Love Letter Writing Tips for the Introvert