Customer service is part of anyone's role most days. You can be an employee, an entrepreneur with employees or a sole practitioner and you will have customer service issues. When such an issue does happen, it's important to recognize that it's already a high stress situation for the customer! Once you keep that in mind, then it's important to take care of your personal stress … [Read more...] about Stress Releasing Tips in Call Center Employees
Emotional Baggage Have You Waiting in a Safe Zone?
As we listen to the unfolding of extraditing Edward Snowden to the USA from any country he's found refuge in, we each make judgments: whistle blower, hero or traitor. Since he has at least 3 days in the transit area, a safe zone of a Russian airport, the real life situation continues to confound leaders let alone the public. For me all the talk around lengthy airport stays … [Read more...] about Emotional Baggage Have You Waiting in a Safe Zone?
How Would You Feel If This Was Your Last Day On Earth?
It was a shock, as the news alert came over the television that James Gandolfini, the man famous for his role in the television series, The Sopranos, was dead at just 51 years old. As they reported on the news just coming in, the one saving grace in my mind was that, he was with his family. Since my meditation practice lately revolved around the exact question in this … [Read more...] about How Would You Feel If This Was Your Last Day On Earth?
Another Social Network for You to Chase Down?
If you are like me when it comes to online, all this social networking can be as daunting as in-person networking. In my own local network, more people I know who are more extroverted are letting go of the online scene because it's zapping their energy. More introverts are too, oddly for the same reason. If you are wondering what are you doing online for your business, … [Read more...] about Another Social Network for You to Chase Down?
You Put Me Into Your Google Circles, I’ll Add You to Mine – Not So Quick
One reason many of us are so exhausted at the end of, or even during any one day is because of how technologically connected we are with social networks. It's not just the introvert who can be affected negatively with this energy drain. Recently one of my online local networking connections, Mark Vang, reviewed in detail how you can take control of the growing and already … [Read more...] about You Put Me Into Your Google Circles, I’ll Add You to Mine – Not So Quick
What are Your Plans for Vacation from Social Media?
How does that Nat King Cole song go? "Roll out those lazy, hazy, crazy days of summer Those days of soda and pretzels and beer Roll out those lazy, hazy, crazy days of summer You'll wish that summer could always be here" No, it's not summer yet but I've been musing about those lazy days of summer and what to do differently, if anything, with my regular … [Read more...] about What are Your Plans for Vacation from Social Media?