Filled with music mostly from the 1950’s and 1960’s some Jukebox songs weave a tale of the life of someone who sells. Let’s put a quarter in for some Jukebox music to make you smarter, take the pain of rejection away, improve your creativity and reduce your stress. As a salesperson or small business owner with sales responsibility, your thoughts, attitudes and actions are vital to your sales success. Here are the top picks, some with specifics for introverts in sales careers:
1. We Belong Together, Ritchie Valens. “You’re mine and we belong together.” Is that what you are thinking about your prospects? And just how are you showing them? Do you take your time to build rapport? Are you getting to know them? Remember if you’re an introvert, sales is about deepening a one to one relationship. Then you le them get to know you, your product and your service.
2. What’s Your Name, Don and Juan. “What’s your name? May I walk you to your door? It’s so hard to find a personality, With charms like yours for me.” Learn about primary personality styles with a model like the Personal Profile System® or some other. An easy and exacting model of a prospects buying style will help you help them easier. If you open the next sales step sooner or later, depending on the buying style, you will find a perfect match of selling for your customer.
3. Stop And Think It Over, Dale & Grace. This is the slow song of rapport: “We’ve got to stop and think it over. Before we say we’re in love. Are we right for each other? Can what we feel be lasting love?” Ask early on a qualifying question like, “And are you able to move forward today if you find I can provide you with …?” It is your role to ask at the appropriate time, often at the end of follow up meeting, for your prospect to make a decision. If you find there are concerns or objections, don’t feel obligated to respond immediately. As introverts, take that brief time to collect your thoughts before you respond. Clients appreciate you thinking things over too.
4. Talk To Me, Little Willie John. “Talk to me, talk to me. Um-mm, I love the things you say. Talk to me, talk to me. Tell me what I want to know.” Welcome objections. I remember an early selling situation where I was not communicating properly with a prospect on their sensory language pattern. I was using primarily visual words when she was clearly auditory. I was getting maybe, maybe, maybe until I made a question shift using auditory language. All of a sudden she was pouring out her concerns to me! Because of that, I could answer her questions and she signed training contract. Learn to listen: introverts just pump that listening muscle and extroverts if you have learned to listen then do it!
5. I’m So Lonesome I Could Cry, Roy Orbison. “The silence of a fallin’ star, Lights up a purple sky, And as I wonder where you are, I’m so lonesome I could cry.” Lack of follow-up is the bane of salespeople. Yet the prospect wants to and even needs to hear from you. Maybe they aren’t really lonesome, but they are waiting to hear from you. They want you to attend to their original interest. Plan a scheduled series of between five and twenty-one follow-ups. Planning, deepening a relationship: sound comfortable for an introvert?
6. At Last, Etta James. “At last my love has come along. My lonely days are over, And life is like a song.” Both the prospect and the salesperson will be singing this! The buyer, they want relief from the product or service you have. You the seller, you want that new happy, lifetime customer. Both buyer and seller really are headed in the same direction, but it is because of the skills of the salesperson that they will reach that same point, at the same time, together.
More than a stroll through history with the Jukebox melodies take to your salesperson heart some of the meaning they carry for selling. Better yet listen to each song if you can. It’s the music in them that will make you smarter, take the pain of rejection away, improve your creativity and reduce your stress.
And if you want to sidestep your sales performance anxieties, overcome your fear of rejection and demolish your devastating doubts , you can join me every week on Sales Tips for Introverts for free teleclasses!
Patricia Weber, 20 years sales training and business coach helps introverts, shy and even reluctant to sell extroverts who want to accelerate their sales results!